NHTSA Complaint #11581308 — 2021 SUBARU ASCENT

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11581308
Vehicle	2021 SUBARU ASCENT
Component	SERVICE BRAKES
Date of Incident	April 5, 2024
Date Filed	April 5, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

Front brakes (pads and rotors) had to replaced 2 times. The dealer said that Subaru used undersized pads and rotors on the bigger Ascent model. The brakes were not designed for such a big vehicle, and it has been a known issue. The brakes were replaced under warranty, but my warranty will expire soon. I'm stuck replacing and poorly designed braking system, that is a known issue.

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