NHTSA Complaint #11581095 — 2018 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11581095
Vehicle	2018 KIA SOUL
Component	ENGINE
Date of Incident	March 16, 2024
Date Filed	April 4, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Second time in last six months car went into “limp mode” with the knock sensor. First time it was “just” a faulty knock sensor and under warranty. Happens again now it’s the all too well known the oil is burning too fast on this engine. Kia/hyundai will not take this under warranty as it is not a rod bearing issue while numerous owners have the exact same issue. This cars engine can probably fail at any time with this oil issue continually happening. The cars oil has been maintained per manual and was not expecting an oil change yet the level is way too low already (3000ish which is way before the 5000 mile mark per owners manual and Kia)

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