NHTSA Complaint #11581086 — 2018 FORD ECOSPORT

The contact owns a 2018 Ford EcoSport. The contact stated while driving 5-10 MPH and depressing the brake pedal to come to a complete stop, the vehicle failed to respond and crashed into another vehicle. The air bags did not deploy. Additionally, the contact stated that the brake pedal fractured, causing her right foot to go through the pedal. The contact sustained whiplash, and cuts and bruises on the right foot. The other driver did not sustain injuries. The contact was able to continue driving. No police report was filed. The vehicle was taken to an independent mechanic, where it was diagnosed with an oil leak, but the source of the leak could not be determined. The check engine warning light was illuminated. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), which she related to the failure; however, the part to do the recall repair was not yet available. The dealer and the manufacturer were not notified of the failure. The failure mileage mileage was approximately 65,000.