NHTSA Complaint #11581072 — 2019 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11581072
Vehicle 2019 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

Starting in July 2023 I have noticed that the oil consumption for my car is racing through the engine. I barely make it 1000 miles before the oil is completely gone. After 2 local oil changes - I decided to take it to the Hyundai dealer where I purchased the car. This was in October - I have brought my car in 4 times for 1000 mile oil consumption tests. I had to add an additional visit due to the fact that Hyundai changed the testing standards. Now I have to bring it again today - Hyundai has not told me what the next step is other than I have to leave the car there all day - after they speak to tech support they will determine next steps. Most likely a combustion cleaning. Then I have to start the 1000 mile consumption tests again. I live 35 mins from the dealer - I have had to hire someone to take me there to leave car - and I then have to take mass transit to work. There are never any loaners because they are booked months in advance. I have had to rent numerous cars for long distance travel due to the mileage meter of 1000 miles on my car - I am not allowed to go over - if I do have to start all over again. That happened to me the first time. My car is crap at this point - I am not able to use it as I should be able to and Hyundai is giving us the run around. I have been contacted about trading it in and getting a new Hyundai - what a scam. I am not the only person - there are so many of us - follow the chats on Facebook and Reddit - nobody is helping us. The staff said if your engine seizes - that would be great. People are seizing on highways - that is very scary to me. Why is this not recalled yet?

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Recent Complaints for the 2019 HYUNDAI SONATA

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