NHTSA Complaint #11581001 — 2023 HYUNDAI SONATA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11581001 |
| Vehicle | 2023 HYUNDAI SONATA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
I have had three occasions where the dashboard lights would flash and the car would lose all power. The first occasion occurred on December 29th at around 12:20 pm at a crowded intersection. The dashboard lights lit up and all of a sudden the car had no power at all. I managed to get it through the intersection and pull it off to the side of the road. To start it up I have to TURN OFF THE CAR by putting it in park and start it up again. This is stressful and terrifying to think about if this had happened on the freeway. Additionally, I took the car to get serviced and was charged a $1,800 bill to fix it in January. This repair took two weeks to complete. The car has since turned off two additional times on February 15th going down a hill at 40 mph and March 26th on a mountain road going 60 mph. I am very concerned this will happen on the highway and I will get into a serious accident or worse. To make matters more difficult, I have taken the car back to the Hyundai dealer again to have it looked at in April and will most likely be without the car for at least another week. I bought the car brand new and the check engine light has gone off four times since then.
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