NHTSA Complaint #11704347 — 2023 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11704347
Vehicle 2023 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

My car was having an issue where it was losing all the coolant, causing my engine to overheat twice while driving down the highway. Unfortunately I couldn't find a leak anywhere and there was no fluid leaking in my garage. I lost an entire reservoir of coolant overnight. After taking my car to the dealership to get repaired, I was told that it was leaking my coolant into the exhaust system and burning it up. I was also told "it was a know issue, they had a bulletin from Hyundai on how to fix the problem, and Hyundai completely redesigned the part to stop the leak and it had to be special ordered." I was without my car for a week and left with a $1300 bill as apparently it was not covered by my warranty. I have no idea how a known issue is happening so frequently that requires a nationwide bulletin and a part redesign, yet somehow is recalled. Especially considering it left me stranded on the side on the side of the highway in Indiana during a snow storm but someone seriously needs to investigate it.

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