NHTSA Complaint #11580936 — 2014 MERCEDES-BENZ C250 ENGINE

Complaint Details

ODI Number	11580936
Vehicle	2014 MERCEDES-BENZ C250
Component	ENGINE
Date of Incident	March 20, 2024
Date Filed	April 3, 2024
Mileage	56,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

The contact owns a 2014 Mercedes-Benz C250. The contact stated that upon starting the vehicle, an abnormal rumbling noise was detected. The vehicle had hesitated to start. The engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the timing chain tensioner needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 56,000.

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