NHTSA Complaint #11580566 — 2018 FORD F-150

I have been experiencing random and harsh shifting. Starting from a stop, the truck would struggle to find a gear. Kind of scary when you are pulling out into traffic. Driving on the highway, the truck would randomly come out of gear for a few seconds and then back into gear. It would harshly downshift from 8th gear down to 2nd and back up again. All while driving 70mph. I took the truck to the transmission shop. They found the issues that I was having but no codes were coming up so they did not known where to begin trying to fix it. They recommended a new transmission since there was no other way to fix it. I just picked up my truck from the repair shop on 3/28/24 with a new transmission. I was not aware of all the issues that Ford was having with the 10R80 transmission. Ford needs to take responsibility for a faulty design and fix it instead of issuing countless TSBs which require the truck owner to pay out of pocket to have the TSB completed. Thanks for listening!