NHTSA Complaint #11580490 — 2015 HONDA ODYSSEY

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11580490
Vehicle 2015 HONDA ODYSSEY
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

I am deeply concerned about the sudden breakdown of my vehicle due to the spool valve leaking onto the alternator and caused the loss of power and stalling of the vehicle while driving out of town and on an Interstate. This was an extremely scary time for me and my family being stranded on an expressway for over an hour and trying to figure out how to get my kids and family to safety. I have heard of others having the same issue with the same make and model vehicle and their repairs was covered by Honda. I don't understand why my issue would be any different and why my repairs are not currently covered by the Honda service bulletin. I would extremely hope honda take a deeper look at including my Vin in the service bulletin. I now understand this to be a well known issue as published in Honda Technical Service Bulletin TSB [XXX] However, no information was sent to owners even though Honda has known about the issue since at least March 2020. This puts unnecessary safety risks for those driving with oil leaking onto the alternator resulting in electrical system shutdowns and issues driving. I believe a recall and safety notice should be issued. Yes, the component was inspected by Honda and replaced. The first indicator was the ABS system warning light along with many other systems shutting down. This occurred at a high-rate of speed on the freeway. I am frustrated Honda has known abut this issue for many years, but has not informed owners nor offered to correct the issue leading to safety issues and costly repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) Look forward to hearing better news from Honda and my repair coverage along with Honda standing by its product reliability.

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