NHTSA Complaint #11489095 — 2015 HONDA ODYSSEY

The contact owns a 2015 Honda Odyssey. The contact stated that all the vehicle doors would fail to lock or unlock. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the door lock actuator needed to be replaced. The vehicle was repaired, however, the failure persisted. The manufacturer was contacted and provided a repair fee discount. The vehicle was not repaired. The failure mileage was approximately 115, 862.