NHTSA Complaint #11580403 — 2017 CHRYSLER PACIFICA

The contact owns a 2017 Chrysler Pacifica. The contact stated while driving approximately 50 MPH, she observed a humming sound coming from the engine compartment. Additionally, the vehicle lost motive power and would not accelerate as intended. The check engine warning light illuminated. The vehicle was taken to the dealer where DTC Code: P00B was retrieved; however, the contact was informed that the engine needed to be taken apart for the vehicle to be fully diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 111,000.