NHTSA Complaint #11580142 — 2020 KIA SEDONA

Oil consumption test failed. Told by dealer the first part of the repair is not covered under the power train warranty because my vehicle is not listed on the list of affected vehicles even though it has the GDI motor that is listed. It's a V6 and not a 4 cylinder and the V6 is not on the list. Dealership in knoxville has done the oil consumption test. Vehicle was bought new in November of 2019 and services have been preformed according to manufacturers recommendation. Van has 104,500 miles on it. Has a 200,000 power train warranty. Kia customer service said it is not covered on the manufacturer warranty because it ends at 100,000 miles. Dealership says its not covered on 200,000 mile power train warranty and Dealership ship isn't responsible because my vehicle and motor are not on the list. I wasn't even aware this was an issue until my van started acting up between oil changes and the oil pressure light came on and the van started stalling. At that time I put 4.5 quarts of oil in it and scheduled the Dealership visit just before 100,000 miles but was told to bring it back if the oil level dropped again. Now it's past 100,000 miles and they didn't register the complaint I made before 100,000 miles. 2nd part of oil consumption test was done today.