NHTSA Complaint #11580066 — 2019 JEEP COMPASS

The contact owns a 2019 Jeep Compass. The contact stated that while his wife was driving at various speeds and turning, the vehicle made an abnormal sound. The vehicle was taken to an independent mechanic, where it was diagnosed that the front driver's side and passenger's side control arms were fractured, and the inner and outer tie rod had failed. The mechanic determined that the parts needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 66,000.