NHTSA Complaint #11579869 — 2017 FORD FUSION

The contact owns a 2017 Ford Fusion. The contact stated he was noticing oil spotting on his driveway. The contact stated that he also smelled the odor of motor oil in the passenger cabin when he used the air conditioning. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the oil pan and gasket needed to be replaced. The vehicle was repaired. The contact stated however that the leaking was again happening and returned two more times to the same dealer to have the failure repaired. The contact stated that on the last visit the oil pan, oil pan gasket, and valve covers were replaced. The vehicle was repaired. The manufacturer was informed of the failure. The contact had been informed by the dealer that the failure was related to the manufacturer Technical Service Bulletin: 23-2075 Oil Leak from Engine Oil Pan RTV Seal (Engine and Engine Cooling). The failure mileage was approximately 40,000.