NHTSA Complaint #11579788 — 2023 CHEVROLET TRAVERSE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11579788
Vehicle 2023 CHEVROLET TRAVERSE
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

The exhaust pipe, gaskets and muffler. Yes, at times we do smell the exhaust inside the vehicle and a loud sound coming from the engine when the vehicle is in motion and on standby. Yes they were notified and are still waiting for parts to have it repaired. They advised to continue driving my car and refused to provide a rental to use during the downtime due to my ‘issue’ not covered by my warranty or extended warranty because my vehicle is over 36k miles. No warnings were on in the vehicle to notify me, I just noticed a weird sound as my car would start up when the vehicle is started and never stopped.

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