NHTSA Complaint #11579707 — 2016 HYUNDAI ELANTRA

Initial report on March 7, 2022 (approx. 94K miles), second report on Dec. 12, 2023 (approx. 111,700 miles). Third report March 27, 2024: Recent event occurred on March 23, 2024 (approx. 112K miles) when my vehicle suddenly stopped moving while driving 55mph on a freeway with child passenger in the vehicle, putting both of us at risk for collision. Vehicle did not have any warning lights turn on prior to or during event. The vehicle did not move again after multiple attempts to accelerate to exit freeway safely. After shifting to neutral and back to drive, the vehicle suddenly jolted and accelerated randomly while holding foot on the gas pedal (no control over timing of acceleration). We were able to exit the freeway safely. This same issue repeated multiple times while driving us to a safe area to call for a tow truck. The vehicle was towed to dealership location it was originally purchased at on March 26, 2024. Diagnostics appointment scheduled for March 28, 2024. I have completed oil change services on this car about every 1,200 miles to keep the engine running since there was no solution for any of my previous reports to dealership (even when opening a case with Hyundai), their previous determination was to close case since the diagnostics report did not show error codes in report. Previous dealership advisor made a verbal comment that the real problem is something their computers do not scan codes for, and his recommendation was to "drive it til the wheels fall off" after paying thousands in services that did not solve the root problem. Hoping this appointment will lead to a safer outcome.