NHTSA Complaint #11579577 — 2014 NISSAN JUKE

A couple of weeks ago on my way home from school I could smell something burning. I stopped my car and started looking around to find that the front passengers seat was smoldering and burning a hole in my backpack, toque and the seat itself. The seat warmer switch was in the off position. My dad has since disconnected the wiring to the seat warmers on both drivers and passenger sides. This seems to be a safety issue. Has there been other complaints like this for these vehicles? We have not been to the dealer, we have contacted Nissan and were told the following "Your vehicle is out of warranty and therefore is not our problem" The car has 170,000 kms on it but this is a safety issue not a warranty complaint.