NHTSA Complaint #11579566 — 2016 FORD EXPLORER
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) issue reported to NHTSA
Complaint Details
| ODI Number | 11579566 |
| Vehicle | 2016 FORD EXPLORER |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) |
| Date of Incident | |
| Date Filed | |
| Mileage | 56,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
The contact owns a 2016 Ford Explorer. The contact stated while driving 30 MPH, the vehicle lost motive power. The vehicle was steered to the side of the road and restarted. The vehicle was taken to a dealer where it was diagnosed that PCM needed to be updated. The vehicle was repaired but the failure persisted. The contact stated that the failure recurred. The manufacturer was notified of the failure. The failure mileage was 56,000.
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