NHTSA Complaint #11579305 — 2019 FORD F-150

Cam phasers, powertrain control module. While at a remote site, my engine started making a rattle when first started. Later at the remote site, the truck would not start until weather conditions improved. Upon returning home, I took the truck to my local Ford dealership where it was confirmed the cam phasers needed replacing and was done. I later found a Ford Customer Satisfaction Program notice [XXX], [XXX] and [XXX] I had received in October 2021. I had acted on that notice with the Ford Dealership in College Station, TX at the time and they said I did not need to do anything because I was not experiencing the problem at the time. The cam phasers are a known problem with this vehicle and should be recalled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)