NHTSA Complaint #11579254 — 2020 RAM 3500

FUEL SYSTEM, DIESEL issue reported to NHTSA

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Complaint Details

ODI Number 11579254
Vehicle 2020 RAM 3500
Component FUEL SYSTEM, DIESEL
Date of Incident
Date Filed
Mileage 150,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The contact owns a 2020 Ram 3500. The contact stated that while driving 75 MPH, the vehicle was shaking and then lost motive power. The check engine warning light later illuminated. The vehicle was towed to the dealer, where NHTSA Campaign Numbers: 21V880000 (Fuel System, Diesel), 21V398000 (Wheels), and 22V904000 (Structure) were performed. However, the failure recurred. The vehicle was then towed to Gulfgate Dodge Chrysler Jeep Ram (7250 Gulf Fwy, Houston, TX 77017), where it was diagnosed that the fuel line had failed, and the fuel injectors and fuel rail needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 150,000.

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