NHTSA Complaint #11579249 — 2023 CHEVROLET BOLT EUV

The contact owns a 2023 Chevrolet Bolt EUV. The contact stated that while in reverse(R), the infotainment screen displayed a red, triangular warning symbol, rendering the back-up camera inoperable. The contact also stated that an alert feature warning the driver of incoming objects also failed to operate as needed. In addition, the contact stated that the infotainment system intermittently failed to return to normal operation while shifted out of reverse(R). The vehicle had been taken to the dealer on numerous occasions where the wiring harness, back-up camera, head unit, infotainment screen, and other parts related to the defect had been replaced; however, the failure persisted. The manufacturer had been notified on numerous occasions about the failure but offered no solutions. The vehicle was not repaired. The failure mileage was 1,506.