NHTSA Complaint #11578980 — 2019 FORD FUSION ENERGI

My vehicle had a recall opened nearly a year ago. The recall is 23S33 PHEV BATTERY CELL DEGRADATION. I had taken my car into the dealership nearly a dozen times over the course of almost 2 years prior to the recall being announced. I was told not to charge a car that I bought for that specific purpose. Initially a solution was posted of replacing the battery which was then removed. So there very much is a remedy available, they just don't want to pay the cost to provide that remedy. I am attaching a saved image of the recall from ford's website that under remedy specifically states what the remedy is. The longer they wait the less of these vehicles will be on the road due to accidents and such. So the longer they delay the less they have to spend to solve the issue. Meanwhile customers are not only unable to charge a vehicle that we bought for that purpose, but are driving a car Ford has admitted is dangerous. As it's a hybrid electric the battery is still being used everytime we drive the car.