NHTSA Complaint #11578923 — 2017 FORD EXPLORER
STRUCTURE:BODY:DOOR issue reported to NHTSA
Complaint Details
| ODI Number | 11578923 |
| Vehicle | 2017 FORD EXPLORER |
| Component | STRUCTURE:BODY:DOOR |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | KS |
Consumer Description
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver's side keypad exterior trim detached from the vehicle. The vehicle was taken to the dealer, who did not diagnose the failure but was able to repair the vehicle. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
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