NHTSA Complaint #11578911 — 2023 TESLA MODEL S
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11578911 |
| Vehicle | 2023 TESLA MODEL S |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
Driving in a snow storm, and it requires complete visual attention to remain in lane and maintain a safe distance behind car in front. But you also need to manage wipers and defrost controls. Since this car has no console buttons and no stalk controls, adjusting anything requires looking away from the road for a significant length of time. Changing wiper setting requires using the right hand to press the correct steering wheel button (which requires looking at it) and then adjusting the settings with a scroll wheel using the left hand while watching the dashboard screen. Changing defrost setting requires invoking a menu button on the main screen, then visually locating the correct control on the screen. Again, significant time is spent looking away from the road, which in these conditions is hazardous. A second issue is with turn signals. Since there is no stalk control, turn signals are controlled using buttons on the steering wheel. When navigating a round-a-bout, the driver is required to use the turn signal to indicate the desire to exit. But the steering wheel is upside down, so the correct turn signal button cannot be located. I believe that this car is hazardous due to its lack of stalk controls and reliance on screen menus for normal operations. I am not allowed to do things on my phone screen when driving, yet this car requires me to do essentially that.
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