NHTSA Complaint #11615735 — 2023 TESLA MODEL S

Tesla removed the blinker stalk and replaced it with capacitive buttons on the steering wheel. This is very dangerous because the buttons move as you turn the wheel. To make it worse, they used capacitive buttons that are not raised so sometimes the ONLY way to turn your blinker on is to look away from the road and at the steering wheel to find the button. The buttons would be more useful had they simply been a rocker button like a lot of vehicles have on their steering wheel for volume control of the radio. But the real problem is that on multiple occasions, the turn signal button simply does not work. They do work 99% of the time but there have been several occasions where I have pressed the capacitive button and the blinker does not go on. I then have to look away from the road to confirm I am pressing the button but it still does not work. On a couple of occasions, if I press the other blinker button and then press the original blinker button, it will work. Other times if I press it enough times (i.e. over 5 times), it will then work. After the 1st complaint, Tesla replaced the component but it continues to happen. I believe it is a software bug and despite seeing other people report this problem to the NHTSA, Tesla told me no one else is reporting it. They suggested when I pick up the car that they show me how to press the button. What is more likely, that I don't know how to press a button or that there is a problem in their design? I know there is probably no rule against not having a blinker stalk because why would anyone ever design a car that would have moving buttons on a steering wheel but I think it is time for a rule and to require Tesla to fix this. If you can't require a blinker stalk, which would be the correct fix, then require the buttons to not be capacitive and to be raised. And who would design left and right buttons to be one on top of the other instead of being side by side. Terrible design and very unsafe.