NHTSA Complaint #11578716 — 2016 FORD EDGE

BACK OVER PREVENTION issue reported to NHTSA

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Complaint Details

ODI Number 11578716
Vehicle 2016 FORD EDGE
Component BACK OVER PREVENTION
Date of Incident
Date Filed
Mileage 74,100 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

The contact owns a 2016 Ford Edge. The contact stated that when he would place the vehicle into reverse, the backup camera would malfunction and either show a distorted image or a black screen. The contact stated no warning light was illuminated. Additionally, the contact stated that when the backup camera would malfunction the radio display would also be blank showing no selections. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the APIM needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 74,100.

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