NHTSA Complaint #11578609 — 2015 KIA OPTIMA

Hello, I am writing a complain in hopes of getting some type of help to try and recover damage on my car. I own a KIA OPTIMA 2015 and sometime in November of 2023 I received a letter in the mail stating the car had a recall on it that could result in the car catching on fire. While I was waiting for the remedy letter to come in less than a month after I received the recall letter the car randomly caught on fire. I strongly believe that it had to do with the recall because the car was Fine before that and had no check engine light on or anything on the dash board. The car was parked in the backyard of my residence in which the letter did warn to park away from any residence if any light was on in the car but at this time no warning light was shown on the dashboard. At this time I was taking my brother who is a minor to school when it happened.It was around 8am in the morning when I had turned on the car to let it warm up and as I ran inside the house for less than 2 minutes I came back to the car shut off making a weird noise. When I tried to turn it back on it took less than a minute and it started to catch on fire. I did have to call the fire department as the flames moved fast and were uncontrollable. My insurance unfortunately was no help in helping recover anything and when I reached out to the kia company after 2 long months of waiting on answers I was told that they could not offer no type of reimbursement as they aren't sure how or why the fire started. They said that the fire started in the compartment of the passenger side which the recall letter did mention something similar to that.Kia company does not want to take any responsibility in their mistakes and just brushed me off. I am now left with no car and a bill that I am waiting for in the mail from calling the fire department. Not only was my life in danger but so was my brother as he did suffer a panic attack from how scared he was that day. Please assist in what I can do next. Thank you