NHTSA Complaint #11578523 — 2013 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11578523
Vehicle	2013 RAM 1500
Component	STEERING
Date of Incident	March 15, 2024
Date Filed	March 20, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I was driving the truck last Friday 3/15 and the power steering complete failed. I lost all power steering and almost had an accident. I was able to get the vehicle to my destination, but only because I am a big guys and can somewhat turn the vehicle without the power steering. The check power steering indicator came on and stayed on. The power steering never came back and the check power steering indicator is still on. I have taken the truck to independent shop.They evaluate the vehicle and say it needs a completely new electronic rack and pinion system. This repair will cost me approximately $5000.

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