NHTSA Complaint #11578479 — 2017 FORD TAURUS

The contact owns a 2017 Ford Taurus. The contact stated while driving at 70 MPH, she noticed that there was a change in the rear suspension and it felt like a rear tire was deflated. No warning lights had illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the rear driver's side and passenger's side suspension toe links had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance.  The failure mileage was approximately 72,102.