NHTSA Complaint #11578463 — 2020 FORD ECOSPORT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11578463
Vehicle	2020 FORD ECOSPORT
Component	ENGINE
Date of Incident	December 12, 2023
Date Filed	March 20, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the low oil warning light illuminated. The contact stated that the warning light illuminated five times within a five-minute drive. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000. VIN tool confirms parts not available.

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