NHTSA Complaint #11578417 — 2022 SUBARU ASCENT

I bought the Vehicle new at Subaru of Bristol, TN. At around 23,000 miles it starting lurching forward while idling, jerking and hesitating when trying to accelerate, or not accelerating at all. It was so bad that at one point, I pulled out to pass and almost got rear ended by a semi because it simply wouldn't engage and accelerate. I took it to the Wallace Subaru dealership on [XXX] at 25,578 miles. They drove the vehicle and did a software update and claimed it was fixed. It seemed ok for a couple of days and then started having the same issues again. I took it back to Wallace on [XXX] at 27,248 miles and also engaged Subaru of America. They had the vehicle until [XXX] during which time they replaced the transmission. It seemed ok for a few days and started doing the same thing again. I took it back to the dealership on [XXX] at 29,449. They performed no service because they claimed they couldn't replicate the issue. This past weekend, I almost had another wreck trying to merge from the on-ramp onto the interstate because the car literally just stopped accelerating and jerked for several seconds before engaging again. Cars were literally slamming brakes behind me to keep from hitting me. This car is unsafe to drive and it's either going cause me harm or someone else because Subaru, despite knowing this is a known issue with this model and certainly with this particular car, seems like they need me to have a wreck before they will continue servicing the vehicle and finding and fixing the issue. They need to buy it back for at least what I owe. I certainly don't want to trade it for another Subaru. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)