NHTSA Complaint #11578290 — 2018 TESLA MODEL 3

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11578290
Vehicle	2018 TESLA MODEL 3
Component	UNKNOWN OR OTHER
Date of Incident	March 19, 2024
Date Filed	March 19, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I am unable to open my rear passenger car door from the outside or the inside. Also the rear passenger door also lacks a manual release like the front doors have. This, coming off of [XXX] 's death, and Tesla's service apathy and insistence on first collecting money before solving this problem is incredibly dangerous. So I am now driving a death trap, and this is my only car, and Tesla should have to pay for the fix, yet they are insisting I pay for the full price because my car is now "out of warranty." But with this kind of LIFE-THREATENING failure of a door that should honestly just work, is reprehensible. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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