NHTSA Complaint #11578129 — 2017 HYUNDAI SANTA FE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11578129 |
| Vehicle | 2017 HYUNDAI SANTA FE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
On [XXX] (a Sunday, 9 pm), my 19 year old daughter was driving our 2017 Hyundai Santa Fe Limited when a solid yellow check engine light came on. No other warning lights were on. She called us, but since a solid check engine light should not indicate an emergent issue, we advised her to carefully drive the car back to school and we'd get it checked out the next day (since it was after 9 pm on a Sunday). The vehicle didn't make it that far. While driving, the car suddenly lost power and stalled. It started up again but made a terrible sound. We were able to call roadside assistance and had the vehicle towed to a nearby Hyundai dealership. The dealership tells us the car needs a new engine and that our VIN it is not covered under any of the other current engine recalls (even though this is the exact same issue as those recalls) and also said they will not repair under the 100,000 mile warranty, since we are the 2nd owners. We are awaiting a report from the dealership on exactly what happened to kill the engine, but we can infer, through the discussion with the service manage, that this is exactly the same issue happening with other versions of the Santa Fe engine -- including complete engine seizure without any accompanying warning lights or indications. This poses an imminent risk to the safety of drivers and passengers. My daughter was 20 minutes from her college dorm, late at night, and we can only be thankful she was not driving at high speed on the highway when the engine seizure occurred and also that she was not left stranded in an unpopulated stretch of highway. The vehicle is currently at Steele Hyundai (address: 24795 I-35, Kyle, TX 78640. Phone number: (512) 262-2020 ). They have quoted $13,000 for a used replacement engine. Please issue a recall on the 3.3l GDI engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Related Complaints for the 2017 HYUNDAI SANTA FE
Other ENGINE Complaints
#11719008
Engine failed at approximately 95000 miles.
#11718516
My Hyundai Santa Fe has a major oil leak from the oil pressure light. I took the car to a non-Hyundai shop for repair...
#11717441
Purchased this 2017 Hyundai Santa Fe from dealer with 86K miles. (second owner). Immediately noticed excessive oil co...
#11716427
documented oil-consumption issue with my 2017 Hyundai Santa Fe, which currently has 98,876 miles. This concern was f...
#11716493
Current Mileage: ~94,000 miles Ownership: Second owner (purchased less than one year old at 17,035 miles) I purchase...
Recent Complaints for the 2017 HYUNDAI SANTA FE
#11715522
FUEL/PROPULSION SYSTEM
I currently owned an 2017 Hyundai Santa Fe FWD with the 3.3 V6 Engine with approximately about 136,000 Miles. We wer...
#11712411
AIR BAGS
The contact owns a 2017 Hyundai Santa Fe. The contact stated that after the completion of an unknown air bag recall r...
#11710560
FUEL/PROPULSION SYSTEM
Check engine code called issue for cam shaft position error. Replaced sensor, still failing. After reading online for...
#11708508
UNKNOWN OR OTHER
Excessive oil leaks. When I fix an oil leak another pop up. Im fixing my 4th oil leak. You can smell the oil burning....