NHTSA Complaint #11577880 — 2018 JEEP COMPASS

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	11577880
Vehicle	2018 JEEP COMPASS
Component	EXTERIOR LIGHTING
Date of Incident	November 7, 2023
Date Filed	March 17, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The driver side headlight went out approximately 8 months after purchasing the vehicle used which was out of the 6 months that the dealer had a warranty. I have replaced the headlight and ballast and it is still not working properly. I have checked and confirmed voltage by testing the driver side against the passenger side which does work and all voltages match going into the rear plug of the headlight assembly. Looking on forums, I am not the only individual with this problem and the dealership wants to charge $170.00 dollars to run a diagnostic. This problem is certainly not due to lack of preventative maintenance, this appears to be a defect in the vehicle itself.

Related Complaints for the 2018 JEEP COMPASS

Other EXTERIOR LIGHTING Complaints

#11693722 — October 15, 2025 — Headlights work intermittently. Driver side comes on but passenger side doesn’t or vise versa. Also sometimes neithe...

#11666975 — June 15, 2025 — My driver's side headlights stops working intermittently. This occurs quite randomly. I have replaced the bulbs, the ...

#11638970 — January 27, 2025 — The electrical system and start/stop system has went blizzark and began loosing power going in and out of limp mode t...

#11635884 — January 14, 2025 — I bought my vehicle in May of 2019. In May 2021 my car had 34,000 miles on it and the passenger side headlight was ou...

#11635418 — January 11, 2025 — A cable going to the driver's side headlamp assembly was intermittently shorting and causing the headlight to turn of...

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