NHTSA Complaint #11577760 — 2013 HYUNDAI ELANTRA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11577760
Vehicle 2013 HYUNDAI ELANTRA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

After taking my 2013 Hyundai Elantra in for service at a local mechanic due to hearing a new engine sound but no check engine light, I was informed that there was a much bigger problem involving a misfiring cylinder requiring a brand new engine replacement. My mechanic directed me to take in my car to a local Hyundai dealer where I was made aware that this was a known issue with Hyundai Elantras but was never made a recall leaving owners to hope that their vehicles fell under an arbitrary warranty extension that was put out by Hyundai [XXX] ) If undiagnosed or not replaced this can cause an engine seizure which could in turn lead to collisions, accidents, injury or death. I have entered my VIN into the website provided which tells me that my vehicle qualifies, however after taking my car into the dealership I was informed that my vehicle will not be covered since I bought the car pre-owned and it has been over 8 years since the manufacture of my vehicle. So because I fall out of that range I'm unable to have a known issue fixed that should be a recall? How does that make sense? My car has now been at a local Hyundai dealer for over two weeks with Hyundai Corporate kicking the tires on getting back to the service department on if they will cover any portion of the new engine. This has caused major issues and impediments in my daily work and personal life as I've had to rearrange and work around transportation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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