NHTSA Complaint #11577743 — 2018 HYUNDAI ELANTRA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11577743 |
| Vehicle | 2018 HYUNDAI ELANTRA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
Unfortunately I bought a Hyundai Elantra sport brand new in 2018 i’ve kept the maintenance even to this day the car currently at 147,300miles. However I started having issues at 30,000 miles check engine would go on the car with shake and stall and miss fires would occur frequently. Every time I took it to the dealer they reset the computer but never made an actual note of what was going on with the car. That dealership that I took it at the time was Universal Hyundai in Orlando, Florida. So now that I have 147,300 miles the same misfires are now catastrophic failures on the same cylinders, to add insult to injury I took it to a different dealer located in Sanford Fl so they can try to get willful engine replacement, and my claim was denied because I was out of warranty and over the mileage, the dealership new that I was both over mileage and out of warranty the second I brought the car in somehow I still get charged $213. It seems like no one can do anything about it cause Hyundai America made there decision to deny my claim. These cars are straight up trash my buddies Kia similar situation has made it to 150,000 before he had total engine failure engine seized up on him. To make things worse I’m making payments on a car that’s needs an engine replaced. I’m never buying a car from Hyundai ever again they’re straight garbage and now I have to purchase another vehicle. Thanks Hyundai America for making unreliable vehicles and then taking my $213 to just deny my claim despite having a perfect maintenance record. I hope people read this and realize what crooks you guys are. Side note Hyundai America refused to help, however when I threatened to contact the BBB to complaint about there product the customer service agent Ciani mentioned they will open up case as to why I’m putting a complaint to the BBB, I don’t know what the outcome of this will be but it’s irrelevant I wouldn’t take a free Hyundai even if it was given to me! You lost another customer for life!!!
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