NHTSA Complaint #11577715 — 2020 FORD ESCAPE HYBRID

My 2020 Ford Escape Hybrid SE driver's side door has failed (ripped) spot welds at the door's arm. I simply opened my car door one day, and heard a loud pop. Ever since I simply opened my car door, my door now has constant cracking/popping sounds when I open or close my driver's side door. Due to issues with my door, my driver's side window now does not move up or down. This issue did not have any warning or symptoms prior to the ripped weld spots, it was a random instance which now permanently has affected my car. I have done some investigating on my own regarding this matter with other Ford Escape owners, and this is a very common issue with this make and model. Some owners that had similar issues with their vehicle stated that their driver's side door flew off when traveling at highway speeds. Due to the previously stated sentence, this is a huge safety concern as a door flying off my vehicle could affect other drivers and put them at risk of injury. I took my vehicle into an auto shop to be diagnosed, who recommended that I take my vehicle into a Ford dealership to deal with this problem directly. The Ford dealership had me call Ford's Customer Service line to discuss my options. Ford's customer service informed me that their is nothing that FMC can do to assist with this matter and that I do not qualify for any financial assistance to cover the cost of this repair. I have been in contact with my Ford dealership who told me that the whole door will need to be replaced, and that this repair will cost a minimum of $3,000. Due to not having any other way of getting to and from work, I have to drive my unsafe vehicle for transportation. There is currently a TSB on this specific issue, but Ford is refusing to consider this matter a "recall".