NHTSA Complaint #11577650 — 2017 CHEVROLET SUBURBAN UNKNOWN OR OTHER

Complaint Details

ODI Number	11577650
Vehicle	2017 CHEVROLET SUBURBAN
Component	UNKNOWN OR OTHER
Date of Incident	December 4, 2023
Date Filed	March 15, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

The first problem that happened with the 2017 Chevrolet Suburban was we were driving and the 1 of 2 brake boosters gave out. We had to contact with customer service of Chevrolet of informed them about what happened. We took the vehicle to a local dealership to have fixed, then after that we started to have problems with the transmission, fuel pump and the air ride. With the transmission/electrical system you would be driving down the road, the next thing that you will know is that the door locks will lock then unlock, then the vehicle will would let a big amount of smoke out of the vehicle, and then the vehicle would power down to 20mph. You would have to drive 20 for 5 miles until the vehicle would quit and you could drive normal. I was going to go for my mandatory user maintenance and I did not get 2 miles out of town and the transmission went out of the vehicle.

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