NHTSA Complaint #11434890 — 2017 CHEVROLET SUBURBAN SERVICE BRAKES

Complaint Details

ODI Number	11434890
Vehicle	2017 CHEVROLET SUBURBAN
Component	SERVICE BRAKES
Date of Incident	September 29, 2021
Date Filed	September 29, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

I brought my vehicle to Chevy dealer and I told service advisor something is wrong with brakes and/or brake assist. The brake pedal feels really stiff at low speeds. After dropping off keys with service advisor at Puyallup WA Chevy Harnish Auto Family I told them it might be something related to brake booster so something vacuum. After waiting for technician to diagnose the service advisor told me it was the vacuum pump and luckily it was covered under warranty.

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