NHTSA Complaint #11563871 — 2017 CHEVROLET SUBURBAN

The brakes fail on a regular basis!! If when backing out of a parking space you lightly press the brake, slightly release and try to depress the brakes again, power braking appears to be completely gone! The same applies moving forward. Especially in high traffic situations. Cars will move forward slowly. As you release the brakes and start to move but need to reapply as traffic starts to slow again the suburban requires maximum effort to press the brake pedal and get the vehicle to stop. I’m 240lbs. I have to press hard! My wife has almost rear ended multiple cars due to this issue. It’s typically low speed so the damage would be minimal to another vehicle. However, my wife is a school teacher! Kids cross the teacher parking lot all the time! If she lets off her brakes to go and a student walks in front of the suburban, the results could be catastrophic! This is a MAJOR safety issue. I see there is already a recall for MANY vehicles just like mine!! Please tell me why this is not being fixed on ours!! The problem can be reproduced on command. It almost sounds like it’s metal to metal contact when it happens. If you let your foot completely off the brake pedal and roll forward it will revert back to normal operation. It is only when there is a gradual release then reapplication of braking pressure applied to the brake pedal. It has not been taken to the dealership as we can’t afford it at the moment. There are no warning lights currently showing on the vehicle display. This has been happening for quite some time. Probably six months or so but the website does not allow for a range of date. I put today’s date as my wife said she almost rear ended someone again today!!