NHTSA Complaint #11577554 — 2017 TESLA MODEL S

The contact owns a 2017 Tesla Model S. The contact received notification of NHTSA Campaign Number: 23V838000 (Electrical System) however, the recall was not repaired. The contact stated there was several appointments made to repair the vehicle under recall, but the appointments were cancelled. The manufacturer was made aware of the issue. The contact stated an appointment was later granted, however the repair to the fix the recall was not applied, and it was reported as repaired as it no longer showed as an unrepaired recall for the VIN. VIN tool shows no open recall.