NHTSA Complaint #11577548 — 2020 FORD MUSTANG

The contact owns a 2020 Ford Mustang. The contact stated that while driving at 15 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The check engine warning light illuminated, and the vehicle was misfiring. Additionally, the vehicle was shaking, and the contact pulled over to the shoulder of the road. The contact turned the vehicle off and restarted the vehicle. The vehicle was driven to the residence. The contact stated that the failure was persistent. The vehicle was taken to the dealer where it was diagnosed with coolant leak into the cylinders and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 63,000.