NHTSA Complaint #11577489 β€” 2020 TOYOTA CAMRY

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11577489
Vehicle 2020 TOYOTA CAMRY
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

I had a feeling sick while driving my car. I placed a smoke and carbon monoxide detector in the cabin. The detector went off. I tried different things windows up windows down, recuperate open and close and detector alarmed. I brought my car to Doggett Toyota they found a leak in engine that was running to exhaust. I paid for $117 for estimate and $337 for part. The service department is pressing me to let them use my carbon monoxide detector. I refuse. When I went pick up the car fumes plus soap smell is still in the car. Detector still alarm 229ppm.They only offer to rent a ccar which I cannot drive because of health reasons. Other 2020 are carmys are recalled because oil leak and possibly damage to engine block. I requested my car be examined for the same problems as recall. The service department says I need ask corporate to send there own mechanic and I pay for it. Hours of run around miscommunication. That car is not safe to drive. Dealership doesn't have carbon monoxide detector or means to detect the smoke in the cabin. Service members all over the place, texting on cell phone, walking away while on phone with corporate etc.

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