NHTSA Complaint #11577440 — 2020 FORD F-350

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11577440
Vehicle	2020 FORD F-350
Component	POWER TRAIN
Date of Incident	February 10, 2024
Date Filed	March 14, 2024
Mileage	113,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

The contact owns a 2020 Ford F-350. The contact stated that while driving at various speed, the transmission was slipping while downshifting and upshifting. The contact also stated that there was a hard shift, and the vehicle would lose motive power and lunge forward. The wrench warning light was illuminated. The contact stated that a dealer representative went to the residence to perform a software update however, the failure persisted, and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 113,000.

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