NHTSA Complaint #11577372 — 2020 CHRYSLER PACIFICA
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE issue reported to NHTSA
Complaint Details
| ODI Number | 11577372 |
| Vehicle | 2020 CHRYSLER PACIFICA |
| Component | ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
While driving down the road the vehicle will surge and drop power continuously. It will eventually just cut power to all electric and steering and the van will stop moving causing a safety issue as it is often in traffic. This has happened several time. We have replaced the auxiliary battery, the main battery and nothing is fixing the issue. The van did stop during a turn and resulted us being stopped in the middle of traffic in both directions during the most recent event.
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