NHTSA Complaint #11577313 — 2012 KIA SOUL ENGINE

Complaint Details

ODI Number	11577313
Vehicle	2012 KIA SOUL
Component	ENGINE
Date of Incident	March 11, 2024
Date Filed	March 14, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

I took my car to a local place to get the oil changed. The person would not touch anything with my car until I had it looked at by someone at the local Kia location. There was a knocking sound, which seems to get worse when accelerating, or going up hill. I get it to the local Kia location, and they take a look at it, said it was out of warranty, the engine was about to go out, and there was nothing they could do. They also stated, they were surprised that the engine hadn't already gone yet.

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