NHTSA Complaint #11577254 — 2021 TOYOTA CAMRY
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11577254 |
| Vehicle | 2021 TOYOTA CAMRY |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MO |
Consumer Description
Our 2021 Toyota Camry Hybrid is spurting gasoline out of the area where the gas cap is and the gas is flowing down the side of the car. The problem has something to do with overpressurizing the gas tank when the temperature changes outside from cold to warm. This can happen while the car is in motion and creates an explosion risk. On a cold morning if you let the car sit while the temperature rises you can actually video the gas dripping down from the gas cap. I have video of this happening and many photos of the resulting stains on the side of the car. The car is available for inspection. The dealership claims to not be able to reproduce the issue, but they do not deny the video because it's quite obvious. Toyota claims nobody has reported this issue and they only paid the dealership to fix the paint. There's a reddit article about Toyota Camry Hybrid gas ruptures. Everyone is at risk of this defect due to the explosion risk while driving and a cigarette could ignite the gas on the side of the car. The car has been inspect by Lou Fusz Toyota, but they are remiss to do anything to resolve the problem. I have requested a replacement car since ours only has 20,000 miles and is practically new. There were no warning lamps, messages, our only indication of this problem was a strong odor of gasoline, a visible stain down the side of the car often on days with large temperature changes from cold to hot, and the time when I actually took video of it while it was happening back in March 2023. I'm very concerned about the safety of this car and the dealership seems unable, or unwilling, to address the defect. They replaced the gas cap in March 2023 which resolved the issue temporarily, but it just overpressurizes the new one and now it's happening again on these Spring days where temperatures fluctuate. It's incredibly dangerous to drive a car that is leaking gasoline out the side. Please help us.
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