NHTSA Complaint #11577062 — 2023 FORD MAVERICK

The contact owns a 2023 Ford Maverick. The contact stated that the strong odor of mold and mildew was present inside and outside the vehicle. The vehicle was taken to the local dealer who informed the contact that the failure was caused by faulty floor pan body plugs which were improperly sealed causing water to intrude into the floorboard of the vehicle and causing mold and mildew to develop inside the vehicle. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 900.