NHTSA Complaint #11576973 — 2024 MAZDA CX-90 FORWARD COLLISION AVOIDANCE: WARNINGS

Complaint Details

ODI Number	11576973
Vehicle	2024 MAZDA CX-90
Component	FORWARD COLLISION AVOIDANCE: WARNINGS
Date of Incident	February 1, 2024
Date Filed	March 12, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

An ultrasonic sensor located in the right front grill area was determined to have failed producing the following message on the dash display: I-Activsense Temporarily Disabled. Ultrasonic Sensor Obscured. Drive Safely. This message initially appeared at approximately the 1500 mile mark of service and was documented when the vehicle was brought in for routine maintenance to Fort Myers Mazda at mile mark 3583 on 3/12/24. It is my position that safety equipment should be reasonably durable and reliable which is clearly not the case in this situation. There is a small pin sized dimple in the sensor lens. The sensor is currently available for inspection. It is further the position of Fort Myers Mazda that this sensor is not covered by the Manufacturer’s warranty due to component damage.

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