NHTSA Complaint #11576957 — 2018 FORD ECOSPORT

The contact owns a 2018 Ford EcoSport. The contact stated that the check engine warning light had been illuminated. The vehicle was taken to an unknown dealer several times; however, the cause of the failure could not be determined. The contact stated that while her grandson was driving approximately 65 MPH, the vehicle stalled inadvertently. The low oil pressure and the check engine warning lights were illuminated. The driver was able to veer to the side of the road. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed that the timing belt had failed, causing the engine and the catalytic converter to fail. Additionally, the mechanic informed the contact that additional parts had failed and needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); which she related to the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 99,530.